Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to … See more WebJul 14, 2024 · As a customer service representative, your main job is to serve customers. Customer service reps work for most any business that engages with customers, …
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Customer Service Representative Training Course
WebIn consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. In services-focused companies whose sales are business-to-business in nature, a CSR will usually solve specific product quality or ... WebMay 4, 2016 · G. West & Associates, LLC, is a woman and minority-owned boutique consulting firm that focuses on providing corporate and … WebThe average hourly pay for a Customer Service Representative (CSR) is $15.49. Visit PayScale to research customer service representative (csr) hourly pay by city, experience, skill, employer and more. cuddl duds open front cardigan